Frequently asked questions
The questions we hear most
About languages, insurance, the first visit and what happens if you are only in Calpe part of the year.
Dr Chillán treats patients in Spanish, English and French, directly and without an interpreter. This website is also in Dutch; if that is your language, the consultation itself will be in English.
No. OdontoSmile is a private practice and anyone can come, whether or not they live in Spain. Payment is made at the practice.
Many foreign insurers reimburse treatment carried out abroad if you submit an itemised invoice. You will be given that invoice with the work broken down. It is worth checking with your insurer beforehand exactly what they cover.
It is a common situation here. Longer treatments such as an implant or orthodontics are planned around the dates you will actually be here. Mention it at the first visit and the schedule is built around that.
Your mouth is examined, you are listened to and the options are explained. If treatment is needed you receive a written quote before anything starts. Nothing is decided in the chair.
No, and no practice in Calpe does. The reason is that an implant or a course of orthodontics depends on the state of each mouth. A headline figure sounds precise but is rarely what ends up being paid. The written quote comes before anything starts.
For an emergency, calling or sending a WhatsApp message to 696 05 27 94 is faster than the form. That way it can be judged straight away whether you should be seen the same day.
Yes. Dr Chillán specialised in children's dentistry. A child's first visit is usually done without any treatment, purely so they get to see the practice.
Say so when you book, in the notes field. Knowing beforehand means more time can be set aside, each step can be explained before it happens and things can stop when you need them to.
Yes. Call or send a WhatsApp message to 696 05 27 94 with as much notice as you can, so the slot goes to another patient.
The practice is on Calle Letonia, in the Levante beach area, with street parking nearby. In summer it is worth allowing a few extra minutes.
Calle Letonia 2 is the right one. The practice moved and several directories have not updated their listings yet.
Please ask directly by phone or WhatsApp. We would rather confirm this case by case than advertise something on the website that we cannot guarantee.
It is a small camera that travels along the arch and builds a model of your mouth on screen. It replaces the tray of impression paste, so there is no gagging and only the area that needs it gets redone.
Shall we find you a time?
Pick a treatment, a day and a time, or send a WhatsApp message if you prefer.